Terms & Conditions

TERMS & CONDITIONS

Welcome to Ocean Beauty

These Terms & Conditions govern your access to and use of the Ocean Beauty website and your purchase of products available through the website.

By accessing, browsing, registering on, or purchasing from the Ocean Beauty website, you agree to these Terms & Conditions, along with our Privacy Policy, Return & Exchange Policy, Shipping Policy and any other policies displayed on the website.

If you do not agree with these terms, please discontinue use of the website.

For any questions, please contact us at Info@oceanbeauty.in.

Β 


Β 

PART A – USE OF THE OCEAN BEAUTY WEBSITE

1. General

Ocean Beauty provides this website to enable customers to discover, browse and purchase cosmetics, beauty products and other products offered by us.

We may periodically update the content, design, functionality, products, prices, offers or these Terms & Conditions without prior notice.

We also reserve the right to temporarily suspend or modify any part of the website for maintenance, updates, technical reasons or other operational requirements.

Continued use of the website after any changes constitutes acceptance of the revised Terms & Conditions.

2. Eligibility

You must be legally capable of entering into a binding contract under applicable Indian laws to make purchases through the website.

If you are under 18 years of age, you may use the website or make purchases only under the supervision and involvement of a parent or legal guardian.

If you are accessing the website on behalf of a business or organisation, you confirm that you have the authority to bind that entity to these Terms & Conditions.

3. Account Registration

Certain features of the website may require you to create an account.

You are responsible for:

  • Providing accurate and current information.

  • Maintaining the confidentiality of your login details.

  • Restricting unauthorised access to your account.

  • Informing us promptly if you suspect unauthorised use of your account.

Ocean Beauty reserves the right to suspend or terminate accounts in cases of suspected fraud, misuse, inaccurate information or violation of these Terms & Conditions.

4. Communication

When you register, place an order or provide your contact information, you may receive transactional communications relating to your order, payment, delivery, account or customer support.

Subject to applicable law and your communication preferences, we may also send information regarding new products, launches, offers, discounts and campaigns.

Where applicable, you may opt out of promotional communications using the unsubscribe or opt-out options provided.

5. Product Information & Images

We make reasonable efforts to ensure that product descriptions, shades, images, prices and other information displayed on our website are accurate.

However, the actual appearance of a product may vary slightly from the images displayed online due to:

  • Screen and device settings

  • Photography and lighting

  • Packaging updates

  • Batch variations

  • Individual perception of shades and colours

For cosmetics, particularly foundations, concealers, compact powders, lip products and other colour cosmetics, we recommend reviewing the shade information carefully before purchasing.

Minor differences in colour or appearance do not necessarily indicate that a product is defective.

6. Website Availability

We aim to keep the Ocean Beauty website accessible and functioning properly. However, uninterrupted or error-free access cannot always be guaranteed.

The website may occasionally be unavailable due to maintenance, technical issues, server problems or circumstances beyond our control.

7. Permitted Use

The website and its content are provided primarily for personal and lawful use.

You must not:

  • Attempt to gain unauthorised access to the website or its systems.

  • Introduce viruses, malware or harmful software.

  • Scrape or extract website data using automated tools without permission.

  • Misuse product reviews, forms or other interactive features.

  • Upload unlawful, misleading, defamatory or infringing material.

  • Use the website for fraudulent or illegal activities.

We reserve the right to restrict access where misuse is detected.

8. Intellectual Property

All content available on the Ocean Beauty websiteβ€”including the Ocean Beauty name and logo, product photographs, graphics, packaging visuals, videos, text, designs, website elements and other brand assetsβ€”is owned by or licensed to Ocean Beauty, unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, commercially exploited or used without prior written permission from Ocean Beauty.

9. Reviews & User-Submitted Content

When you submit a review, photograph, comment, feedback or other content through our website, you confirm that:

  • The content is genuine and lawful.

  • You have the right to submit it.

  • It does not infringe another person's rights.

  • It does not contain abusive, defamatory or misleading information.

Ocean Beauty may moderate or remove content that violates these conditions.

Where permitted by applicable law, content voluntarily submitted to us may be used for operating, improving or promoting our products and services.

10. Privacy

Your personal information will be collected, processed, stored and handled in accordance with our Privacy Policy and applicable laws.

Please review our Privacy Policy to understand how we handle information such as your name, contact details, delivery address and order information.

11. Third-Party Services & Links

Our website may contain links to or integrations with third-party services, including payment gateways, logistics providers, social media platforms and other service providers.

The availability and performance of such third-party services may be governed by their own terms and policies.

Ocean Beauty is not responsible for independent third-party websites or services except to the extent required under applicable law.

Β 


Β 

PART B – TERMS OF SALE

12. Placing an Order

Products displayed on the website constitute an invitation to customers to place an order.

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp or another available communication method.

An order may be subject to product availability, payment verification, delivery serviceability and acceptance by Ocean Beauty.

We reserve the right to refuse or cancel an order before dispatch where reasonably necessary, including in cases of:

  • Product unavailability

  • Incorrect pricing or product information

  • Payment failure

  • Suspected fraudulent activity

  • Delivery restrictions

  • Technical or operational errors

If payment has already been received for an order cancelled by us, an applicable refund will be initiated.

13. Product Availability

All orders are subject to availability.

A product displayed as available may occasionally become unavailable before the order is processed.

If an ordered product becomes unavailable, we may contact you regarding the cancellation, refund or available alternatives, as applicable.

14. Pricing

All prices displayed on the Ocean Beauty website are in Indian Rupees (INR) unless stated otherwise.

Prices are inclusive of applicable taxes unless specifically mentioned otherwise.

Prices, offers and discounts may change from time to time.

The price applicable to your purchase will generally be the price displayed at the time your order is successfully placed, subject to correction of genuine pricing or technical errors.

15. Offers & Promotions

Ocean Beauty may introduce discounts, coupon codes, gifts, bundles, promotional offers and other campaigns from time to time.

Each offer may have separate eligibility requirements, validity periods and terms.

Ocean Beauty reserves the right to modify or withdraw promotional offers, subject to applicable law.

Unless specifically stated, multiple offers may not be combined.

16. Payment

Available payment methods will be displayed during checkout.

Depending on availability, these may include online payment methods and Cash on Delivery.

You are responsible for providing accurate billing and payment information.

Payment processing may be handled through authorised third-party payment providers and may be subject to their applicable terms.

17. Shipping & Delivery

Estimated delivery timelines displayed on the website are indicative and may vary depending on:

  • Delivery location

  • Product availability

  • Courier operations

  • Public holidays

  • Weather conditions

  • Other circumstances beyond reasonable control

Please refer to our Shipping Policy for complete information regarding dispatch and delivery.

18. Cancellation

Orders may be cancelled before dispatch, subject to the status of the order and our cancellation process.

Once an order has been dispatched, cancellation may not be possible and the applicable Return & Exchange Policy will apply.

19. Returns, Exchanges & Refunds

Returns, exchanges and refunds are governed by Ocean Beauty's Return & Exchange Policy.

Due to the hygienic nature of cosmetics and personal-care products, opened, used or tampered products may not be eligible for return or exchange except where the product is defective, damaged, incorrect or otherwise required to be accepted under applicable law.

Customers should review the Return & Exchange Policy before making a purchase.

20. Damaged, Defective or Incorrect Products

If you receive a damaged, defective, leaking, broken or incorrect product, please contact Ocean Beauty within the period specified in our Return & Exchange Policy.

You may be required to provide:

  • Order details

  • Clear photographs of the product

  • Photographs of the packaging

  • An unboxing video, where applicable and reasonably available

After verification, an eligible replacement, exchange or refund may be provided in accordance with our policy and applicable law.

21. Limitation of Liability

To the maximum extent permitted under applicable law, Ocean Beauty will not be responsible for indirect, incidental, special or consequential losses arising from the use or inability to use the website.

Nothing in these Terms & Conditions is intended to exclude or restrict any liability or consumer right that cannot legally be excluded under applicable Indian law.

22. Indemnification

You agree to indemnify and hold Ocean Beauty, its representatives, employees and affiliates harmless against claims, liabilities, losses or expenses resulting from your unlawful use of the website, breach of these Terms & Conditions or infringement of third-party rights.

23. Force Majeure

Ocean Beauty will not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures or other unforeseen circumstances.

24. Governing Law & Jurisdiction

These Terms & Conditions and transactions made through the Ocean Beauty website will be governed by the laws of India.

Subject to applicable consumer protection laws and other mandatory legal requirements, disputes shall be subject to the jurisdiction of the competent courts in Delhi, India.

25. Changes to These Terms

Ocean Beauty may modify these Terms & Conditions from time to time to reflect changes in our services, operations, policies or applicable laws.

The latest version published on the website will apply from its effective date.

Β 


Β 

CONTACT US

For questions regarding these Terms & Conditions or your order, please contact:

Ocean Beauty
Address: D-220, Sector 2, Bawana Industrial Area, Bawana, Delhi – 110039
Email: Info@oceanbeauty.in
Contact: +91 81300 98930
Website: www.oceanbeauty.in

Before uploading this page

The source document contains separate Grievance Officer, Nodal Officer, GST and registered-office information belonging to the other company. I have deliberately not copied those details into Ocean Beauty's policy.

For the final legal version, Ocean Beauty should insert its actual legal entity name, GSTIN, grievance contact/officer details (where applicable), and any registered-office details rather than using information from the reference website. This draft should also be reviewed against Ocean Beauty's actual checkout, cancellation, return, shipping and privacy practices before publishing.